We stand behind our products and your satisfaction with them is important to us. You can contact us within 48 hours. If you don't contact us within 48 hours by since your purchase, unfortunately, we can’t offer you a refund or exchange.
If the refund request is done in time, we allow refunds for streamable content and for downloadable files only if any download hasn't been tracked yet.
To complete your return, we require:
- Receipt or proof of purchase;
- First and last names used at the checkout;
- Email address used at the checkout.
If we can't recall your order due to a lack of correct data on your end, we won't be responsible for that.
Refunds (if applicable)
We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We receive an alert as soon as you access your content from 3 IP addresses.
We will notify you when we see suspicious activity with your order.
We manually check each IP access and we arrogate the right to deny any refund to whoever is accessing our content from several distant locations.
We retain the right to revoke the access to each content purchased by anyone who is responsible for piracy as it represents a danger for us.
We do not offer refunds on bulk orders.
Number of Refunds
One refund per person.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale Items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
We do not provide exchanges. Before buying a product you can try out our taster to decide which one suits better for your needs.